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Privacy Policy

Recycle Everywhere (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains what personal information we collect when you use https://recycleeverywhere.ca (the “Site”), how we use it, and the choices and rights you have.

1) Who We Are & Contact

The Site is operated in Manitoba, Canada. If you have questions about this policy or how we handle personal information, contact our privacy team:

2) Scope

This policy applies to personal information collected through the Site and any forms or services we provide via the Site. It does not cover information collected offline unless stated otherwise.

3) Information We Collect

We collect only what is reasonably necessary for the purposes described below (consistent with Canada’s PIPEDA principles).

  • Contact & account information: name, email, organization, role, address, phone—when you fill out forms (e.g., bin requests, contact us) or create an account.
  • Content you submit: comments, inquiries, uploaded files or images (avoid uploading images with embedded EXIF location data).
  • Technical & usage data: IP address, browser type, device identifiers, pages viewed, time on page, referring/exit pages; collected via server logs and cookies.
  • Spam & security data: IP address and user agent used by anti-spam, fraud-prevention, and security tools.
  • Embedded/third-party content: If our pages include embeds (e.g., maps, videos), those providers may collect data per their own policies.

4) How We Use Information

  • Provide, operate, and improve the Site and our programs and services.
  • Respond to your requests (e.g., bin orders, inquiries, support).
  • Personalize content and measure Site performance and effectiveness.
  • Maintain security, prevent spam and fraud, and enforce our terms.
  • Comply with applicable laws and regulatory requirements.

Lawful basis (Canada/EU/UK visitors): We rely on your consent, our reasonable purposes (e.g., security, fraud prevention), performance of a contract (where applicable), and legal obligations. You may withdraw consent at any time where consent is the basis.

5) When We Share Information

  • Service providers: Trusted vendors that host our Site, provide analytics, email delivery, security, or form handling. They may only use your data to provide these services to us and must protect it.
  • Legal/compliance: If required by law, regulation, legal process, or to protect rights, safety, and security.
  • No selling: We do not sell your personal information.

6) Cookies & Similar Technologies

We use cookies and similar technologies to make the Site work, remember preferences, and analyze traffic. You can control cookies via your browser settings; disabling some cookies may affect Site functionality.

  • Strictly necessary: security, load balancing, session management.
  • Preference: remembers options like language or layout.
  • Analytics: helps us understand usage to improve the Site.
  • Embedded content: third-party players or widgets may set their own cookies.

If we use a separate Cookie Policy or consent banner, it provides more detail and controls.

7) Retention

We retain personal information only as long as needed for the purposes above or as required by law. Examples:

  • Form submissions and related communications: typically up to 24 months after last interaction unless required longer.
  • Account/profile data: kept while the account is active; deleted or anonymized within a reasonable period after closure.
  • Analytics data: retained per our analytics provider’s standard retention windows.

8) Safeguards

We apply administrative, technical, and physical safeguards appropriate to the sensitivity of the data (e.g., access controls, encryption in transit, least-privilege access, secure hosting, staff training). While no system is completely secure, we work to prevent unauthorized access, use, or disclosure.

9) Your Rights

Subject to applicable law, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your information.
  • Withdraw consent where processing is based on consent.
  • Request information about our use of third parties and international transfers.

To exercise your rights, contact us at info@recycleeverywhere.ca. You may also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or your provincial commissioner.

10) International Transfers

Our service providers may process data outside of Manitoba and Canada. We use contractual and other safeguards to protect personal information when it is transferred across borders.

11) Children’s Privacy

The Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided us personal information, please contact us to request deletion.

12) Changes to This Policy

We may update this policy from time to time. We will post the updated version on this page with a new effective date. Significant changes will be highlighted for a reasonable period.

13) How to Contact Us

Questions or requests about this policy or your personal information can be sent to:

Note: This policy is designed to align with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and comparable international standards. It does not constitute legal advice.

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